With Datrix Cloud Services, you simply choose the features that you require, user by user, month by month. If you need additional features, add them in and remove them again as required. The entry level package includes Voice with Voicemail alongside full Unified Communications, additional features such as Web Collaboration can be added at an exceptionally low monthly cost.
Telephony
Openscape Voice is the industry leading, carrier grade, SIP based soft-switch from Siemens Enterprise Communications.
The only enterprise voice solution to be fully integrated with a complete unified communications solution. OpenScape Voice is based on OpenScape UC Server and includes all the features provided by UC Server.
Unified Messaging
Irrespective of device and location, Unified Messaging enables users to access email, voice, and fax messages from a single inbox anytime, anywhere. Irrespective of device and location, all messages are delivered to single inbox allowing them to be dealth with more quickly and more effectively.
“One Number”
With One Number, users are highly available via a single DDI which will route to their chosen device and limits the age old problem of “phone tag”.
By reducing time to contact for colleagues and customers, staff productivity is significantly improved with the added benefit of call costs always being to a national rate number rather than a costly mobile.
Presence
System users have real-time access to the presence status of colleagues for voice, video and IM. Presense significantly reduces the time taken to initiate communication as users can choose the best way to communicate effectively on the first attempt.
Multi-Device Access
Datrix Cloud UC has been designed to cope with and utilise the explosion of devices which are now regularly used in the corporate communications environments. With applications compatible with iOs, Android and BlackBerryOS as well as PC and Apple Mac environments, Datrix Cloud UC has the industry’s most comprehensive device capability and allows users to be reachable on the device of their choosing and manage their communications preferences as well as picking up and sending messages from that chosen device.
Datrix’s desire to product the ultimate in flexible, mobile and agile communications is exemplified in the multi-device portfolio and gives users the most efficient UC experience irrespective of device and location.
Switchboard Services
Datrix have adopted Siemens Openscape Concierge technology to provide enterprise class switchboard services to all organisations on the Cloud UC platform.
OpenScape Concierge is the world’s first true unified communications (UC) attendant. It extends the benefits of UC beyond desktop users to also support telephone attendants, such as receptionists, with real-time UC-based presence status information for contacts as well as detailed data on incoming customer calls, supports call queue and corporate directory integration.
Audio Conferencing
Every user has the ability to generate a conference for up to 20 participants directly from their PC or mobile client. These calls can be scheduled to occur at a specific or time or generated immediately on an ad-hoc basis. Conferences can be secured through the use of a passcode and locked to uninvited personnel. Additional conference controls such as the requirement to record your name when entering the conference are also available.
Audio conferencing can help to significantly reduce escalating travel and conferencing costs. In addition, it enables employees to effectively work from home, reducing real estate and energy costs. It also allows you to become more responsive to customers by enabling employees to see which colleagues or experts are available and, with just a few clicks, to initiate spontaneous audio conferencing sessions.
Web Conferencing
Web conferencing is now a leading business enabler in the modern world. Allowing users to effectively communicate across a variety of media and switch between those media (chat, web, video and voice) with a single click,
Offering integrated text, data, web and multi-party desktop video conferencing,W eb Collaboration in the Datrix Cloud is a cost effective and efficient way to deliver meetings with up to 1,000 session participants. Users get access to powerful features including desktop and application sharing, file sharing, co-browsing, white-boarding, URL push, IM chat and multi-party video chat.
Web Conferencing is an exceptionally cost effective bolt on to Datrix Cloud UC, licensed by virtual conference room for maximum value for money, the solution should be a major part of any modern communications deployment.