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Welcome to the Datrix Blog

Small businesses are turning to mobile devices, virtualization and cloud computing to improve disaster preparedness.

Cloud computing, virtualization and mobile technology are increasingly prevalent among small and midsize businesses, according to a survey from IT security firm Symantec. The findings of the company’s 2012 "SMB Disaster Preparedness Survey" indicated that disaster preparedness is closely connected to these three technologies. The survey found more than one-third of SMBs (35 percent) are now taking advantage of mobile devices for business use.

Topics: Cloud Backup

Enterasys Networks First Vendor to Guarantee BYOD Solution Deployment

BYOD (Bring Your Own Device) to work is an undeniable trend affecting organizations of all sizes. Industry pundits anticipate 2 billion devices in use by 2015 with 75% of them used for both business and personal use. These devices and their apps have become foundational tools for today’s workforce and a major influence on the use and direction of UCC.

The upside is improved business agility and employee satisfaction coupled with reduced enterprise costs of acquiring and licensing the devices or apps. However, with so many new devices requiring access to networks, organizations need to be able to handle the influx in a safe, secure and positive quality of service (QoS)/user experience affecting manner.

Topics: Network Analytics

Datrix Partners with Siemens to Deliver Cloud Services

Siemens Enterprise Communications has announced that Datrix will launch its Cloud Services using its OpenScape portfolio, including OpenScape Voice, OpenScape UC Application and OpenScape Web Collaboration.

The service can be offered as a public or private cloud with the standard offering including full voice, voicemail and unified communications (UC) with additional applications such as web collaboration as enhancements.

Topics: Partner

Is your BYOD policy out-of-date?

Expert suggests updating BYOD policies every quarter to keep up with changing consumerization trends As consumerization continues to spread throughout the enterprise, IT decision makers must remain on their toes, tracking and anticipating end user behavior and deploying technology to protect against productivity losses and data breaches, one researcher says.

Mike Geide, senior researcher at Zscaler ThreatlabZ, points to his firm's latest report http://www.networkworld.com/news/2012/051012-android-ios-259183.html?hpg1=bn  on web transactions in the enterprise as a sign that fluctuating consumerization trends will force IT decision makers to evaluate their policies on a regular basis.

Topics: Business Continuity

Autotask helps Datrix improve customer service and reduce reporting burden

Autotask Corporation, the world’s leading provider of hosted IT business management software, last week announced details of how its customer Datrix, a UK provider of IT business solutions had improved customer service and profitability.

Established in 1994, Datrix provides end-to-end business solutions and consulting services to both the private and public sectors in the UK. The firm had struggled to grow its helpdesk systems due to limited integration across messaging platforms and inefficient systems for tracking and reporting contracted hours.

Topics: Latest News

Managed services an alternative to struggling hardware sales

Those resellers sticking with hardware and minimal services face serious problems going forward as margins tighten and competition becomes more fierce.

The call to make the move into managed services, with the recurring revenues it offers, was made strongly at a Kaseya event in London this morning.

With it clear that the managed services is growing strongly, Forrester predicts it will be worth $18.1bn in the UK by 2014, the advice is to make the move into that market now.

Enterasys channel emerges from the shadows for BYOD battle

Following a restructuring of its channel that saw it part company with the bulk of its reseller base, network infrastructure specialist Enterasys is presenting a leaner silhouette to UK partners, and betting that a newly-launched IAM appliance will help its channel get in front of clients anxious to formulate a bring-your-own-device (BYOD) policy.

The firm now has just 17 UK resellers and an exclusive distribution relationship with Arrow ECS, said Mark Pearce, Enterasys EMEA director of channels and strategic alliances.

Topics: Partner