Datrix are an IT specialist. For many years, we have talked to IT people, about IT things, and the outcome has often led to us successfully delivering IT solutions both in the NHS and elsewhere. For almost as many years, I have personally been advocating a focus on proactivity and on the end user experience, rather than reactivity and the delivery of generic solutions - this time with varying degrees of success.
Recently, for the first time, I decided to really stand by what I’ve preached and speak to people in the NHS who are responsible for the patient experience, rather than networks and IT. My aim was simple – to communicate how our seemingly boring IT technologies can have a massive impact on the people that matter in the NHS – the patients.