Unify, a leading communications software and services firm, announces today that Datrix, an end-to-end network and communication solutions provider, has selected Circuit to deliver collaboration and new ways of working across its entire business. Circuit provides Datrix’s employees with access to seamless voice and video calling, presence and instant messaging, a variety of mobile features and options, all from a single solution. This rich functionality of Circuit enables Datrix to make better, faster decisions, and build cohesiveness amongst team members, no matter the place or time.
Established over 20 years ago, Datrix prides itself on delivering innovative end-to-end network and communications solutions, expert consultancy and professional managed IT services to private and public sector organisations. It works regularly with small enterprises through to some of the UK's largest Healthcare and Central Government bodies – including Public Health England.
Due to the complex nature of Datrix’s enterprise focused work, it employs some of the most experienced and qualified technical experts in the industry. Many of these employees, as is the case with the majority of sales and services led businesses today, are “anywhere workers.” These Datrix employees are often required to work together on complex enterprise class bids. Being in different locations and having to use multiple applications has in the past caused issues with version control and a lack of continuity when working on bids. Knowledge sharing amongst experts was impeded due to locality.
To drive dynamic knowledge sharing, higher productivity, decrease human error and give their employees the opportunity to realise a better work/life balance, Datrix recognised that it had to find a collaboration solution. The business embarked on trialling numerous other collaboration platforms and products, but in the end Datrix selected Unify’s Circuit.
Circuit revolutionises mobile collaboration and communication, bringing together high-quality voice, video, real-time document editing and management, messaging and file sharing into a single view, across an entire team. Having a ‘single pane of glass’ view of all their information, Datrix’s anywhere workers are able to connect and engage with each other using their smartphones, laptops, desktops or tablets – regardless of location. As a WebRTC-based application, available through a Software-as-a-Service model, Circuit also proved quick and easy to install. In fact, the entire business was up and running on Circuit within 24-hours.
Mahmood Chaudhri, Managing Director at Datrix, comments, “There are numerous collaboration platforms in the market, but none of them as comprehensive as Circuit. In my 28 years in this industry, no other product has had this much positive impact on a business I’ve been involved in. It was operational in less than a day and provides Datrix’s employees with the ability to truly collaborate, share knowledge and increase productivity. In the last month, we’ve used Circuit to help us to respond to five major bids, one of them on a Government framework. It dynamically connected sector experts and bid managers in real-time to work together to create the best possible outcomes, even when they have found themselves hundreds of miles apart. Circuit delivers seamless collaboration and lets us concentrate on our business!”.
Beyond the flexibility and agility that Circuit delivers, it also adds security to Datrix’s operations. As a WebRTC-based application, Circuit relies on a secure web browser, using the WebRTC protocol for real-time communications sessions. This ensures that all Datrix’s conversations with other Circuit users are encrypted and secure.
Michael Clifford, VP EMEA, Circuit at Unify added, “Today’s workers want something different, they want to connect when, where and how they want. Circuit has been developed with the modern employee in mind. It is designed to meet the needs of the anywhere worker, without compromising the business’ need for security and transparency. The manner in which Datrix has experienced Circuit, is echoed through our customer base – it’s revolutionising the way people work, driving real engagement and delivering higher productivity. As we continue to develop Circuit, we are excited about the future and how we can continue to deliver innovation and dynamic communication into Datrix’s business and that of our other clients.”
Datrix, which is also a Unify Premier Partner, is currently engaging their subcontractors and partners in Circuit trials to help them to realise the benefits of collaboration. For more information about Circuit, or to download your free trial visit: https://www.yourcircuit.com/en_GB
Datrix is one of the UK’s leading providers of Critical Network Services and Enterprise Cloud Solutions. Since our founding in 1994 we have designed, deployed and managed resilient data and communication infrastructures for customers across the private and public sectors, from Mid-Market and Enterprise organisations, through to some of the UK’s largest and most demanding Healthcare, Higher Education and Central Government environments.
Unify is one of the world’s leading communications software and services firms, providing integrated communications solutions for approximately 75 percent of the Fortune Global 500. Our solutions, including Circuit, unify multiple networks, devices and applications into one easy-to-use platform that allows teams to engage in rich and meaningful conversations. The result is a transformation of how the enterprise communicates and collaborates that amplifies collective effort, energizes the business, and enhances business performance. Unify has a strong heritage of product reliability, innovation, open standards and security.