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Welcome to the Datrix Blog

Case Study: Commercial Services Kent Ltd

Commercial Services Kent Limited (CSKL) partnered with Datrix for the delivery of a fully managed cloud-based telephony and data infrastructure including WAN, LAN and wireless solutions in addition to voice, UC, contact centre and voice recording solutions.

Datrix delivered a fully cloud based telephony solution based upon Unify’s OpenScape suite of products and applications, to provide connectivity & collaboration tools between all sites and all employees, whether office based, mobile or home workers.

Topics: Collaboration UC Unified Communications

Challenges Facing the Logistics Industry

In today’s customer-oriented, digitised society, the Transport & Logistics industry is under constant pressure to remain competitive, deliver high quality services to customers and adopt innovative ways to optimise their processes.

One obvious requirement for any Logistics business is the need to keep track of what is going on in real-time, making Voice over IP a very useful technology.

VoIP for Logistics delivers:

  • Access to voicemail and call-taking from the warehouse floor to call centres and business offices

  • Reduced phone service fees and charges

  • The ability to record calls; aiding supervisory staff in ensuring that customers’ needs are well supported. Voice recordings can also be consulted during the investigation of any disputes that are raised
Topics: Collaboration UC Networking Wireless New Way to Work Telephony Flexible Working Network Security

How will the Networking and Communications Sector incorporate Drones?

Drone technology has the potential to increase UK GDP by £42 billion by 2030, according to new research from PwC.

The research estimates there will be more than 76,000 drones in use across UK skies by 2030. More than a third of these could be utilised by the public sector (including in areas such as defence, health and education).

There are significant opportunities for economic gains across all sectors, but the GDP uplift generated by drones is forecast to have a considerable impact on the public sector with an increase of 2.3%, amounting to around £11.4bn. 

Topics: Collaboration Network Analytics Analytics Business Continuity Critical Network Services Networking Wireless New Way to Work Healthcare Enterprise Cloud Solutions Latest News Public Sector Flexible Working Security Network Security

NatWest meet Datrix CEO to Talk all things Business

After establishing Datrix as one of the UK leaders in critical network services and enterprise cloud solutions, NatWest Business Hub turned to CEO Mahmood Chaudhri to find out how we made it happen.

Mahmood founded Datrix in 1994 whilst taking on an MBA; “the MBA gave me confidence to resign from my existing position and set up the business from scratch”. His technical background, including a previous role of systems integration director, provided Mahmood with key insight into new technologies.

Topics: Insider Collaboration Business Continuity Networking Enterprise Cloud Solutions Latest News

UC: Don’t forget the little guy

SMEs can also benefit from UC, and it can be an incredibly lucrative market for resellers and VARs.

The average SME is far more fleet of foot than their enterprise counterparts, who may have more bureaucratic hoops to jump through. Because of this, they can often implement and push through technological change faster. However, it needs to be the right kind of technology, at the right time and for the right business model.

Topics: Collaboration UC Unify Unified Communications

Unify Releases 'Circuit', Previously Known as 'Project Ansible'

Unify Defines and Delivers a New Industry Category for the New Way to Work and Promises a Radical Shift in the Human Work Experience.

After two years of intensive study of people and work and the impact of technology on productivity, Unify today announced from WSJDLIVE, The Wall Street Journal’s inaugural technology conference, and an event with design firm frog in Munich, that it has defined and now delivered a completely new category of technology for the way people and companies will work moving forward.

Topics: Collaboration UC Unify New Way to Work Unified Communications Enterprise Cloud Solutions Latest News

University of Oxford Selects Unify to Enable World Leading Innovation, Communication and Collaboration

Three year project, implementing OpenScape Voice and UC, set to enable new ways of working across the University’s 40,000 staff and student population.

Datrix strategic partner Unify, a leading communications software and services firm, this week announced that it has been selected by the University of Oxford to transform its existing communication infrastructure.  The University is making the investment to meet the increased collaboration requirements of its staff and student population and support the University’s strategy of providing a world-class forum for intellectual engagement.

Topics: Collaboration

How can web collaboration change the way you work for the better?

We all know that bringing people together can be expensive. From business travel to managing office space and even team coordination requires a deep investment – not just in cost, but in time.

OpenScape Web Collaboration helps companies reduce costs on business travel and third party web conferencing services, while enabling employees, partners and customers to share more ideas and information, at a moment‘s notice, and at a fraction of the cost.

Topics: Collaboration