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Communications

Datrix provide scalable cloud telephony & contact centre solutions which enable organisations to provision on-demand and flex business communications, quickly and easily.

If your organisation is still reliant upon traditional PBX, it might be time to reassess your approach to business communications.

Any organisation’s success is governed by its ability to effectively communicate – both internally and externally. Legacy PBX infrastructures haven’t kept pace with modern ways of working, where the workforce needs to be agile, with the ability to support mobile and remote workers and collaborate better with external partner organisations and customers.

Agile communications in today’s workplace replaces expensive, over-resourced on-premises solutions with cost-effective, scalable services delivered from the cloud. We provide cloud UC and collaboration solutions that deliver fully integrated voice, video, email, messaging, file sharing and more.

"The Unified Communications and Contact Centre solution provided by Datrix has shown us considerable savings against our legacy systems, while ensuring our business continuity and disaster recovery needs are fully covered and bringing collaboration tools to all our users. We have found working with the Datrix team an excellent experience, they are always helpful and professional."
David King, Head of Technology & IT Operations at Commercial Services Kent Ltd

Unified Communications Benefits:

  • Collaborative working
  • Improved employee satisfaction
  • Greater workforce productivity
  • Business continuity
  • Enhanced customer experience
  • Faster decision making
  • Cost efficiency
  • Simplified vendor management
  • Environment responsibility

Unified Communications

Our cloud-based UC services comprise of IP telephony, high definition video, instant messaging and collaborative services, including screen sharing and white-boarding.

Download
Communications Proposition Sheet