The complexity of managing modern infrastructure places unprecedented demands on in-house IT resources. As organisations continue to digitise operations and embrace new technologies, IT teams are expected to retain required levels of expertise in all things.
It’s simply not cost effective, or realistic, to retain a full-time, accredited resource for every device and application in your digital domain; nor is it practical to maintain a transformation level of expertise when only a BAU support level is necessary. At the same time, your organisation might not be ready for the financial commitment of a fully outsourced, managed maintenance and support contract.
A Block Hours contract with Datrix could be the answer.
"Public Health England have worked with Datrix for a number of years. They offer a great level of technical support, a very high standard of service delivery and have never let us down.”
Chris Roach, ICT Operations Manager, Public Health England
Datrix adopts a logical approach to professional services involving a Consult, Design, Build and Manage methodology. We have packaged a host of service propositions that can be tailored to meet each of our customers’ specific needs. This ensures that we engage in the right way, at the right time, to deliver optimal outcomes.
Block Hours contracts enable organisations to pre-pay for support, maintenance and project work and offset the time purchased against resources as and when they are needed.