With ever tightening budgets, disparate legacy systems and increasing pressure to improve public services, the local and central government IT space is amongst the most challenging environments that Datrix operates in. With over 20 years' experience working with local and central government organisations, including the Ministry of Defense and Public Health England, Datrix are experts in providing secure and scalable network and infrastructure solutions at the best possible value. What’s more, as an approved supplier on the Network Services (RM1045), Technology Services (RM1058) and G-Cloud frameworks, accessing our services is easier than ever before.
As new and innovative solutions to support digital transformation are emerging across local and central government departments, legacy infrastructures are feeling the strain. Conventional networks may be inflexible, complex and limited in capacity, impeding the speed and agility required to implement new solutions quickly and effectively.
We provide local and central government bodies with high-performance, scalable and cost-effective network infrastructures that underpin digital strategies and transformative projects.
The benefits of adopting flexible working practices are well documented but understanding and implementing the components of a successful strategy can be complex and time-consuming.
From creating wireless workspaces and implementing BYOD strategies to advanced voice and unified communications platforms. We have a broad portfolio of flexible working solutions that empower your employees to work effectively and collaboratively from anywhere.
"In Government, we have led the world in transforming our services and systems, using digital technology to make them easier, simpler and cheaper. Now, as we prepare to leave the European Union, our Strategy will create an economy which is resilient to change and fit for the future"
Karen Bradley, Secretary of State for N.Ireland
We are an approved supplier on the Crown Commercial Services (RM3808) Network Services 2, JISC and Procurement For All framework agreements.
We have over 20 years' experience deploying and supporting critical network infrastructures for local and central government agencies, arms length management organisations and housing associations.
With a range of government approved cloud services, and public, private and hybrid deployment options available, we can help you plan and execute your migration path to the cloud.
We are an ISO/IEC 27001 and 20000-1 accredited organisation, with UK based data centres, operating to ITIL service management best practices, so you can rest assured that your data will be secure at all times.
We employ some of the most experienced and qualified consultants and technical experts, and have long standing relationships with the industry’s leading vendors.
For many local and central government departments, the contact centre is the first point of contact for members of the public wishing to access services, request information or log complaints. Providing an excellent service from the outset, across a diverse range of communication platforms including telephone, email, web chat, and social media, is essential in order to maximise service levels.
Our range of cloud and on premise contact centre solutions help councils, central government agencies and other publicly funded organisations manage and resolve calls faster, improving customer satisfaction whilst significantly reducing communications costs.